ACCEPTABLE USE POLICY

1. Prohibited Activities

You may not use the Service to engage in, facilitate, or promote any of the following activities:

1.1 Illegal Activities

• Violating any applicable local, state, national, or international law or regulation
• Facilitating or promoting illegal activities of any kind
• Uploading, storing, or transmitting content that depicts or promotes illegal activities
• Using the Service to engage in fraud, money laundering, or other financial crimes
• Violating export control laws or regulations

1.2 Intellectual Property Infringement

• Uploading, storing, or transmitting content that infringes copyrights, trademarks, patents, trade secrets, or other intellectual property rights of third parties
• Removing, altering, or obscuring copyright notices, license attributions, or other proprietary markings
• Sharing pirated software, unauthorized datasets, or other infringing materials

1.3 Abuse and Harassment

• Harassing, threatening, stalking, or intimidating other users
• Posting defamatory, libelous, or abusive content
• Engaging in hate speech or discriminatory conduct based on race, ethnicity, national origin, religion, gender, sexual orientation, disability, or other protected characteristics
• Submitting false or malicious collaboration reviews or ratings

1.4 Privacy Violations

• Collecting, storing, or sharing personal information of third parties without their consent
• Uploading point cloud data containing personally identifiable information (e.g., faces, license plates) without proper consent or anonymization
• Accessing, using, or disclosing other users' accounts or User Content without authorization
• Violating data protection laws such as GDPR or CCPA

1.5 Security Violations

• Attempting to gain unauthorized access to the Service, user accounts, or related systems
• Probing, scanning, or testing the vulnerability of the Service without permission
• Breaching or circumventing authentication, security, or access control measures
• Using automated tools (bots, scrapers, crawlers) to access the Service without authorization
• Launching denial-of-service (DoS) or distributed denial-of-service (DDoS) attacks
• Introducing malware, viruses, Trojans, worms, or other harmful code

1.6 Service Abuse

• Interfering with or disrupting the integrity, performance, or availability of the Service
• Placing excessive load on the Service's infrastructure
• Reverse engineering, decompiling, or disassembling the Service
• Circumventing usage limits, storage quotas, or other restrictions
• Creating multiple accounts to evade restrictions or obtain unauthorized access
• Reselling, sublicensing, or redistributing access to the Service without permission

1.7 Spam and Unsolicited Communications

• Sending unsolicited commercial emails, messages, or advertisements
• Using the Service for mass mailing or spamming purposes
• Abusing collaboration invitation features to spam other users

1.8 Misleading or Deceptive Conduct

• Impersonating any person, organization, or entity
• Misrepresenting your affiliation with any person or organization
• Providing false or misleading information during account registration
• Creating fake accounts or profiles
• Submitting fraudulent payment information

1.9 Inappropriate Content

• Uploading sexually explicit, obscene, or pornographic content
• Uploading content depicting violence, gore, or cruelty
• Uploading content promoting self-harm or suicide
• Uploading content intended to shock, offend, or disturb other users

1.10 Geospatial Data Misuse

• Uploading point cloud data of sensitive locations (military installations, critical infrastructure) without authorization
• Using the Service to conduct unauthorized surveying or surveillance
• Violating airspace restrictions or drone operation regulations during data collection
• Uploading datasets obtained through illegal means

2. Collaboration Standards

2.1 Professional Conduct

When collaborating with other users, you agree to:

• Communicate professionally and respectfully
• Honor commitments and deadlines agreed upon with project owners or collaborators
• Provide honest and constructive feedback
• Respect confidentiality and intellectual property rights of shared projects

2.2 Review System Standards

When submitting collaboration reviews, you agree to:

• Provide honest, accurate, and fair reviews
• Base reviews on actual interactions and work performed
• Avoid submitting false, defamatory, or retaliatory reviews
• Not attempt to manipulate ratings through fake reviews or review exchanges
• Not threaten other users with negative reviews to coerce behavior

2.3 Review Disputes

If you believe a review is unfair, false, or violates this Policy, you may submit a dispute through the Service. False or malicious dispute claims may result in account suspension.

3. Reporting Violations

3.1 How to Report

If you become aware of any violation of this Policy, please report it immediately by:

• Using the "Report" feature within the Service (if available)
• Contacting us at: hello@viizor.app

3.2 Information to Include

When reporting a violation, please provide:

• Your contact information (name, email, account ID)
• Description of the violation
• Links or references to the violating content or behavior
• Date and time of the violation (if applicable)
• Any supporting evidence (screenshots, documents, etc.)

3.3 Investigation

We will investigate reported violations and may:

• Request additional information from the reporting party
• Contact the reported user for clarification
• Review logs, content, and other evidence
• Take enforcement action as described in Section 4 below

We cannot guarantee the outcome of investigations or provide detailed information about enforcement actions taken against other users due to privacy concerns.

4. Enforcement and Consequences

4.1 Enforcement Actions

Violations of this Policy may result in one or more of the following enforcement actions:

• Warning: A formal warning sent to your account email
• Content Removal: Removal or disabling of violating User Content
• Feature Restriction: Temporary or permanent restriction of specific features (e.g., collaboration, sharing)
• Account Suspension: Temporary suspension of account access (duration determined based on severity)
• Account Termination: Permanent deletion of account and all associated User Content
• Legal Action: Referral to law enforcement or pursuit of civil remedies

4.2 Factors Considered

When determining enforcement actions, we consider:

• Severity of the violation
• Intent (accidental vs. deliberate)
• Prior violation history
• Impact on other users or the Service
• Legal requirements or obligations

4.3 Immediate Termination

The following violations may result in immediate account termination without warning:

• Child sexual abuse material (CSAM)
• Terrorism or violent extremism
• Human trafficking or exploitation
• Serious security breaches or attacks
• Repeat offenses after prior warnings

4.4 Appeals

If you believe an enforcement action was taken in error, you may submit an appeal by contacting: hello@viizor.app

Appeals must be submitted within 30 days of the enforcement action and include:

• Your account information
• Details of the enforcement action
• Explanation of why you believe the action was incorrect
• Any supporting evidence

We will review appeals in good faith but reserve the right to uphold enforcement decisions. Our decision on appeals is final.

5. User Responsibilities

5.1 Compliance

You are responsible for:

• Ensuring your use of the Service complies with this Policy, our Terms of Service, and all applicable laws
• Ensuring that all users accessing the Service through your account comply with this Policy
• Promptly reporting violations you become aware of
• Cooperating with investigations into Policy violations

5.2 Data Legality

Before uploading point cloud data, you must ensure:

• You have legal rights to collect, process, and share the data
• Data collection complied with applicable laws (e.g., airspace regulations, privacy laws)
• You have obtained necessary consents for any personal information in the data
• The data does not contain sensitive or classified information

5.3 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• Notifying us immediately of any unauthorized account access
• Ensuring your email address is current and monitored
• All activities that occur under your account

6. Modifications to This Policy

We may update this Policy from time to time to reflect changes in legal requirements, industry best practices, or Service features.

Material changes will be notified via:

• Email to the address associated with your account
• Prominent notice within the Service
• Updated "Last Updated" date on this page

Your continued use of the Service after the effective date of changes constitutes acceptance of the updated Policy.

7. Disclaimer

8. Contact Information

For questions or concerns regarding this Acceptable Use Policy, contact us at:

Policy Inquiries:
Email: hello@viizor.app
Subject Line: Acceptable Use Policy Inquiry

Abuse Reports:
Email: hello@viizor.app
Subject Line: Policy Violation Report